FastHosts has providing online services throughout the UK since 1999. In this time, they have acquired many awards surrounding the quality of their Windows hosting, including "world's larges windows 2003 host" by Netcraft and "best buy" by .Net magazine, although they also offer Linux-based hosting.
They offer services in shared, e-commerce and reseller hosting packages. their data centres are located in the UK to ensure direct premium UK internet connections. A major advantage with FastHosts is their inexpensive price, but on the flipside, there have been many complaints about lengthy downtimes and unreliable, slow technical support service.
Visit FastHosts
|
|
 |
| Hosting Ratings: |
| Price Value |
9 / 10 |
| Performance |
9 / 10 |
| Reliability |
8.5 / 10 |
| Customer Support |
9 / 10 |
| Control Panel |
9.5 / 10 |
| User Feedback |
8.5 / 10 |
|
 |
| Overall Grade: 89% |
|
Price Value
FastHosts offers multiple plans in both Linux and Windows-based hosting starting at 1,500MB with load balance bandwidth for only £3.99/mo. Accompanied with these packages are features like virus and spam protection, a website creation tool, advanced visitor statistics, e-Merchant, MySQL Databases, FrontPage Extensions, 20 sub-domains, free set-up, and instant activation. They also offer a 30-day money back guarantee, and one month free if you pay for a year (starting at £43.89 with their Standard package).
Reliability
FastHosts provides its customers with direct premium UK internet connections to their two UK data centres. They employ fully redundant server disks to ensure that your data is safe and secure. There has been some concern, however about their reliability, as there has been complaints about their service on mail servers. With unexpected downtimes experienced by a majority of its customers, this is definitely an area that FastHosts needs to improve on.
Control Panel
FastHosts employs their own award-winning proprietary control panel developed and operated by their own staff. With this interface, you can manage every aspect of your account, including web scripting, databases, email accounts and password protected folders. The control panel's ease of use means making changes to your account takes only seconds. You don't need any specialist or technical knowledge to operate it, and you can create your own email accounts, auto-responders and forwarders. You can set up and manage your website on your own, and view real-time information about your site's visitors. You can always install extra features if you feel they're necessary, such as FrontPage Extensions. The control panel also allows you to set up password-protected areas on your website, and ODBC data sources (DSN), MySQL and MS SQL databases.
Customer Support
FastHosts offers several ways in which to gain assistance should you encounter a problem with their services. They offer 24/7 support through their website's comprehensive knowledge base, which includes an extensive FAQ section. They also offer several email addresses and phone numbers with which to reach their customer support team. However, there have been many complaints surrounding numerous lengthy downtimes, and unresponsive support. Customers have had to wait too long to get information regarding certain problems with their accounts. This is definitely an area that needs improvement for FastHosts.
FastHosts Hosting Plans
Linux & Windows Plans
Standard: 1,500 MB space, balance load bandwidth @ £3.99/month
Professional: 4,000 MB space, balance load bandwidth @ £7.99/month
Business: 10,000 MB space, balance load bandwidth @ £15.99/month
|
